In order to ensure a smooth Game Play experience, please whitelist the following sites:
If you would like specific Twilio host names to whitelist, please refer to this regional list host names in the top section of this support article: https://www.twilio.com/docs/video/ip-addresses
If you continue to have connectivity issues, please review the additional whitelisting and debugging tools found here:
- Twilio IP Address Whitelisting: https://www.twilio.com/docs/video/ip-addresses
- Network Debugging Tool for Twilio: https://networktest.twilio.com/
- General Debugging of Twilio: https://support.twilio.com/hc/en-us/articles/223180908-How-do-I-troubleshoot-common-problems-with-Twilio-Client-
- Network Firebase Debugging: https://debug-my.firebaseapp.com/
- If you are still running into problems, please run (or have your IT team run) this debugging script embedded here: https://debug-my.firebaseapp.com/. It should only take a minute to run, then scroll down to the bottom of the results to see if any tests were unsuccessful.
Ensure Mic and Camera SSL Lock is allowed on participant browsers.
Questions? Please email email@example.com